Privacy Policy

Your trusted partner for all lifting equipment needs delivering unparalleled quality and service

Privacy Policy for ACE Materials Handling Pty Ltd

At ACE Materials Handling Pty Ltd (“we” or “us”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through our website and related services. By using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.

Information We Collect
1.1 Personal Information
We may collect personal information, such as your name, email address, phone number, job title, and company name when you voluntarily provide it to us. This information may be collected when you fill out forms on our website, subscribe to our newsletters, request information, or communicate with us.

1.2 Usage Data
We automatically collect certain information when you visit our website, such as your IP address, browser type, referring/exit pages, and operating system. This information is collected using cookies and similar tracking technologies. It helps us analyze trends, administer the website, track users’ movements, and gather demographic information.

Use of Information
2.1 Personal Information
We may use your personal information to:

Provide you with the requested products or services
Respond to your inquiries and communicate with you
Send you newsletters, marketing materials, and other information about our products or services
(with your consent)
Customise and improve our website and services
Comply with legal obligations and enforce our rights

2.2 Usage Data
We use usage data to analyse and improve our website, track user engagement, and enhance user
experience. This information is aggregated and does not personally identify you.

Sharing of Information
3.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and delivering services to you. These third parties are obligated to protect your information and use it only for the purposes for which we provide it to them.

3.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

Children’s Privacy
Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete the information promptly.
Your Rights
You have the right to:

Access, update, or correct your personal information
Opt-out of receiving marketing communications
Request the deletion of your personal information (subject to legal requirements)
To exercise any of these rights or if you have any questions or concerns about our Privacy Policy, please contact us using the contact information provided below.

Changes to the Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the beginning of this policy. We encourage you to review this Privacy
Policy periodically for any changes.

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please
contact us at:

ACE Materials Handling Pty Ltd
Address: [Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]

We will endeavour to respond to your inquiries and address your concerns in a timely manner.

By using our website or providing your personal information to us, you acknowledge that you have
read and understand this Privacy Policy and agree to its terms and conditions.

Please note that this Privacy Policy only applies to the information collected through our website
and services. It does not apply to any information collected offline or through other channels.

This Privacy Policy is governed by and construed in accordance with the laws of [Insert Jurisdiction].
Any disputes arising out of or relating to this Privacy Policy will be subject to the exclusive
jurisdiction of the courts of [Insert Jurisdiction].

Thank you for trusting ACE Materials Handling Pty Ltd with your personal information. We are committed to protecting your privacy and providing a secure online experience.